Organization: Sveston Watches

WE ARE HIRING

JOB TITLE: Technical Support Officer

Sveston is a Luxury Watch Brand, with over four decades of experience in Watchmaking Industry and a family of 20 million happy customers worldwide. For our Office based at Karachi, Pakistan, we are seeking applications for 01x “Technical Support Officer”. Details are mentioned, as below.

Job Description:

• Provide day to day technical support, to all the Kiosks Nationwide.
• Coordinate with relevant teams to resolve Omni related issues.
• Support Omni implementation and post go live activities.
• Create and follow up, on Omni and system related tickets.
• Troubleshoot minor software and access issues.
• Escalate issues when required and ensure closure.
• Support internal tools such as JotForm, WordPosta and the ticketing system.
• Assist users with basic system configurations and usage.
• Coordinate with different departments, for issue resolution.
• Maintain and update basic documentation, for systems and processes.

Candidate Must Have:

• Graduation degree, in related field.
• 1–2 years of experience in Data Entry Management, Retail/FMCG experience will be preferred.
• Strong MS Excel skills.

We Offer:

• Market Competitive Remuneration, based on experience.
• Other Perks & Benefits, as per company policy.

Apply Now (Mention Above Position in Subject Line)

• Email: careers@svestonwatches.com
• WhatsApp: +92-347-4666-349