Call Center Agent (English & Arabic Speaker) Jobs In Dubai

Are you looking for the latest Call Center jobs in Dubai? IBT, the No. 1 BPO Company in the Middle East, is currently hiring Call Center Agents (English & Arabic Speakers) for its Dubai office. This is an excellent opportunity for customer service professionals who are fluent in both English and Arabic and want to build a successful career in the Business Process Outsourcing (BPO) industry.

IBT is seeking motivated individuals with excellent communication skills, a customer-focused mindset, and previous call center experience. If you enjoy interacting with customers and thrive in a fast-paced work environment, this opportunity could be the perfect next step in your professional journey.

About IBT

IBT is one of the leading Business Process Outsourcing (BPO) companies in the Middle East, providing customer support and business solutions to organizations across multiple industries. The company is known for delivering high-quality customer service through skilled professionals, advanced technology, and innovative business processes.

Working at IBT gives employees the opportunity to develop their communication, customer service, and problem-solving skills while working in a collaborative and multicultural environment. The company focuses on continuous learning, employee development, and long-term career growth.

Available Job Vacancy

IBT is currently hiring for the following position:

• Call Center Agent (English & Arabic Speaker) – 5 Vacancies

Job Requirements

Candidates interested in applying should meet the following requirements:

• Strong spoken and written communication skills in both English and Arabic.
• Minimum 1 year of call center experience.
• Ability to professionally handle customer calls, live chats, and emails.
• Strong customer service and problem-solving skills.
• Ability to work in rotational shifts.
• Positive attitude with excellent interpersonal and communication abilities.
• Ability to work effectively in a team-oriented environment.

Employee Benefits

IBT offers an attractive work environment along with several employee benefits, including:

• Competitive salary package.
• World-class training programs.
• Excellent career growth opportunities.
• Collaborative and supportive team culture.
• Healthy work-life balance.
• Continuous learning and professional development.
• Global exposure through international business operations.
• Employee recognition and reward programs.
• Inclusive and diverse workplace.

Benefits may vary according to company policies and employment terms.

Why Join IBT?

IBT is recognized as one of the top BPO employers in the Middle East, offering employees the chance to work with international clients while developing valuable customer service and communication skills. The company promotes innovation, teamwork, and continuous improvement, helping employees achieve both personal and professional success.

Whether you are looking to strengthen your customer support experience or build a long-term career in the BPO industry, IBT provides the resources and opportunities needed to grow.

Job Location

Company: IBT – No. 1 BPO Company in the Middle East

Position: Call Center Agent (English & Arabic Speaker)

Location: Dubai, United Arab Emirates

How to Apply?

Interested candidates who meet the required qualifications are encouraged to send their updated CV to the recruitment team via the email address below.

Email: Jobs@ibtevolve.com