Khushhali Microfinance Bank Jobs 2026

Are you an experienced IT professional looking to advance your career in the banking sector? Khushhali Microfinance Bank Jobs offers an exciting opportunity for a skilled Assistant Manager ADC Technical Services. Updated on 1 Aug 2026, this permanent position is based in Islamabad, Pakistan, and is ideal for candidates with expertise in application support, CRM systems, IVR platforms, and Genesys technologies.

This role provides the opportunity to contribute to the bank’s digital transformation by supporting critical Call Centre Applications and ensuring smooth operation of customer interaction systems. If you enjoy solving technical challenges and working in a fast-paced banking environment, this could be the ideal opportunity for you.

About Khushhali Microfinance Bank

Khushhali Microfinance Bank is one of Pakistan’s leading microfinance institutions, dedicated to promoting financial inclusion through innovative banking solutions. The bank serves individuals, entrepreneurs, and small businesses by offering a wide range of financial products and digital banking services.

With a strong focus on technology, customer experience, and innovation, Khushhali Microfinance Bank provides employees with a collaborative work environment, continuous learning opportunities, and long-term career growth.

Why Join Khushhali Microfinance Bank?

Working with Khushhali Microfinance Bank offers several advantages, including:

• Permanent employment opportunity.
• Exposure to modern digital banking technologies.
• Professional and collaborative workplace.
• Career development and training programs.
• Opportunity to work on innovative banking solutions.
• Long-term career growth.
• Performance-driven culture.

Job Position (Updated: 1 Aug 2026)

Position: Assistant Manager ADC Technical Services

Organization: Khushhali Microfinance Bank

Location: Islamabad, Pakistan

Employment Type: Permanent

Key Responsibilities

The selected candidate will be responsible for:

• Supporting and maintaining Call Centre Applications.
• Ensuring smooth operation of CRM, IVR, and Genesys platforms.
• Providing application support and resolving technical issues.
• Assisting with digital banking initiatives and system enhancements.
• Monitoring application performance and ensuring service availability.
• Coordinating with internal teams to improve technical operations.
• Troubleshooting system issues and implementing effective solutions.
• Supporting continuous improvement of customer service technologies.

Required Qualifications & Experience

Applicants should ideally possess:

• Minimum 3 years of relevant technical experience.
• Strong expertise in:
  • CRM systems
  • IVR platforms
  • Genesys solutions
  • Application support
• Excellent troubleshooting and analytical skills.
• Strong communication and teamwork abilities.
• Proactive approach to resolving technical challenges.

Preferred Skills

Successful candidates should demonstrate:

• Knowledge of digital banking technologies.
• Strong problem-solving abilities.
• Customer-focused mindset.
• Technical documentation skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Commitment to continuous learning and innovation.

Employee Benefits

Eligible employees may receive:

• Competitive salary package.
• Permanent employment.
• Professional work environment.
• Career development opportunities.
• Technical training and certification support.
• Performance-based career progression.
• Exposure to modern banking technologies.

How to Apply

Interested candidates can apply online through the official Khushhali Microfinance Bank careers portal.

Before submitting your application, ensure your CV is updated with your latest qualifications, technical experience, certifications, and contact information.