Senior IT Field Engineer Jobs In Dubai

Whitehats LLC Careers – Senior IT Field Engineer

Whitehats LLC is seeking an experienced Senior IT Field Engineer to join its technical services team in Dubai, United Arab Emirates. This opportunity is suitable for IT professionals with strong infrastructure knowledge, practical troubleshooting skills, and experience providing technical support in customer environments.

The successful candidate will handle IT infrastructure, server management, networking, Microsoft 365, cloud services, cybersecurity, backup solutions, and end-user support. The role involves working directly with customers, resolving technical issues, maintaining reliable IT systems, and visiting client sites across Dubai and other Emirates when required.

Job Requirements

Candidates interested in Whitehats LLC careers should meet the following requirements:

• At least 3 years of hands-on IT infrastructure or field support experience.
• A bachelor’s degree in IT, Computer Science, Computer Engineering, or a related discipline.
• Strong knowledge of Windows Server, Active Directory, Microsoft 365, and Azure.
• Practical networking experience with VLANs, VPNs, routing, switching, and Wi-Fi.
• Experience with VMware, Hyper-V, and physical servers.
• Familiarity with FortiGate, Sophos, Cisco, Ubiquiti, or similar technologies.
• Knowledge of backup and disaster recovery tools, including Veeam, Acronis, or Azure Backup.
• Excellent customer service, communication, and troubleshooting skills.

Experience with a managed service provider (MSP), IT service provider, or system integrator is strongly preferred. Candidates must also be willing to travel to customer locations.

How to Apply for Whitehats LLC Jobs

Interested applicants can send their updated CV to the recruitment team.

Job Title: Senior IT Field Engineer
Company: Whitehats LLC
Location: Dubai, UAE
Email: aswathy.jyothish@whitehats.com