Pearl-Continental Hotels & Resorts Jobs Front Office Manager:

Organization: Pearl-Continental Hotels & Resorts

Pearl-Continental Hotels & Resorts is currently hiring for the position of Front Office Manager in Lahore.

WHAT WE ARE LOOKING FOR:

• The ideal candidate will lead and manage all Front Office operations, ensuring exceptional guest experience from arrival to departure.
• Oversee reception, bell desk, and guest relations teams, ensuring service standards are consistently met.
• Monitor room inventory, occupancy, and revenue in coordination with Rooms Division and Reservations.
• Handle guest feedback, complaints, and service recovery with professionalism and efficiency.
• Ensure compliance with brand standards, SOPs, and safety/security protocols.
• Train, coach, and develop front office colleagues, driving performance and engagement.
• Prepare schedules, reports, and budgets while controlling costs and optimizing productivity.

QUALIFICATION & EXPERIENCE

• Qualification: Bachelor’s or Master’s degree in Hospitality Management or a related field.
• Experience: Minimum 5+ years of diversified experience with reputable national or international hospitality brands.

HOW TO APPLY

If you meet the required criteria, share your CV at careers@hashoohotels.com mentioning the position title in the subject line.

Deadline to Apply: 21st December 2025.