Organization: Imperial Hotel Management Services

Position: CRM Executive

Key Responsibilities:

• Update and manage customer data in CRM system.

   

• Maintain guest or client profile and history.

   

• Provide reports and information to sales and marketing team.

   

• Respond to customer feedback and corrections.

   

• Manage loyalty programs and promotions.

   

• Maintain data accuracy and compliance with company policies.

Qualification:

• Bachelor’s degree in Business, Marketing, or related field.

Experience:

• 1–3 years of experience in CRM, customer service, or sales support.

Job Details:

• Industry: Hospitality / Services.
• Department: Sales & Marketing.
• Location: Mall Road, Lahore.

How to Apply:

• Email: careers@ihms.com.pk
• Note: Please mention the ‘Job Title’ in the subject line.